The Ontario SPCA and Humane Society is a registered charity that has been operating for over 150 years. The Society provides care, comfort and compassion to animals in need in communities across Ontario. It values all animals and advocates to treat them with respect and kindness. The Society strives to keep pets and families together and does so through a variety of community support services, such as sheltering and adoptions, including emergency sheltering, feral cat management programs, animal transfers, food distribution, humane education, animal advocacy, and spay/neuter services. View our 2023 impact here.
The Ontario SPCA does not receive annual government funding and relies on donations to provide programs and services to help animals in need.
The Ontario SPCA and Humane Society Provincial Office sits on the traditional territory of the Wendat, the Anishinabek Nation, the Haudenosaunee Confederacy, the Mississaugas of Scugog, Hiawatha and Alderville First Nations and the Métis Nation. This territory was the subject of the Dish With One Spoon Wampum Belt Covenant, an agreement between the Iroquois Confederacy and the Ojibwe and allied nations to peaceably share and care for the resources around the Great Lakes. The treaties that were signed for this particular parcel of land are collectively referred to as the Williams Treaties of 1923.
Paws & Give™ is one of the many ways the Ontario SPCA and Humane Society raises money to fund our programs across Ontario. While administration costs vary from year to year, the Ontario SPCA strives to ensure that our donor's gifts are used effectively and to maximize program effectiveness. In our most recent, audited fiscal year - 2023 - here's how donations were spent:
Working closely with our communities to determine need, the Ontario SPCA and Humane Society determines which programs and services to allocate Paws & Give™ gifts. The decision where to direct the gift is determined by community needs and where the gift can do the most good.
Having your purchase support the area of greatest need at that time means that our team can respond to the varying needs of our animals and communities in the most effective way possible.
To maximize the life-changing potential of your purchase, shipping fees are in place for Paws & Give orders of merchandise. These fees are set at a flat rate of $6 which covers most of our shipping expense directly. This means that more of your purchase goes towards caring for animals in need. Please note we ship via Purolator unless sending to a PO Box.
Providing the highest level of service and quality at the Ontario SPCA and Humane Society is very important to us. If you are unhappy with your purchase, we will do our best to rectify the situation. Should the need for a refund arise due to extraneous circumstances, all shipping costs incurred are the responsibility of the buyer. If the return is due to our error, we will also refund the shipping costs. We will work do our utmost to ensure you are satisfied with your purchase.
We thank you for your understanding. Questions? Call us at 1-888-668-7722 ext. 360 or email us at pawsandgive@ontariospca.ca
We will issue a tax receipt in your name and send it by email within 24 hours. If you place your order by telephone your receipt will be issued and mailed within 7-10 business days.
In accordance with Canada Revenue Agency (CRA) regulations governing the issue of tax receipts, we can only issue the receipt in the name of the individual or organization making the donation or gift.
Symbolic (virtual) gifts receive a tax receipt for the full amount of the gift.
Merchandise items are not eligible for a tax receipt.
When sending an E-Card, we strongly recommend that you include your email address as a recipient as well. That way if your E-Card gets caught in your gift recipient's spam or junk folder, you will have it to forward on to them.
If you (or your gift recipient) does not receive your E-Card by the date specified when ordering, please call 1-888-668-7722 ex.360 or email pawsandgive@ontariospca.ca and we will be happy to assist you with re-sending.
Providing your email address and phone number allow us to connect with you about any questions or clarifications needed with your order. It also allows us to reduce our mailing costs by sending your tax receipt electronically (where applicable).
If you do not have an email address, please phone 1-888-668-7722 ex.360 and speak with our donor relations team who will help you place your order and arrange for you to receive your tax receipt by mail (where applicable).
Our Paws & Give elves spend considerable time ensuring that our online product inventory remains up-to-date. If an item is visible on our store, it is available for purchase. It is possible that certain product options such as shirt sizes may become unavailable from time-to-time. In these instances, on the product page you will be notified of which options are currently unavailable.
We accept credit card (Visa, Mastercard, American Express). Unfortunately, we are unable to accept payment online by bank account or PayPal at this time.
The Ontario SPCA uses an encryption to protect the transfer of personal and financial information between your browser and our servers. When using the Ontario SPCA's registration and donation pages, a small lock or key symbol in the status bar of your browser indicates that you are connected securely.
Personal information and financial transactions are stored on our secure database server. Stringent security guidelines are in place to protect this data, and its use and release. All other questions regarding privacy and how personal information is governed and managed by the Ontario SPCA and can be answered by our Privacy Policy.
The Ontario SPCA uses Blackbaud Payment Services, which processes online payments in real-time.
All transactions are encrypted using 128-bit encryption. Transactions are processed in real-time, normally taking between 5 and 15 seconds to obtain authorization.
Credit card details are NOT stored at any time by the Ontario SPCA. Only summary information including the amount of the charge, transaction date and approval code are retained. For this reason, credit card transactions using this service are likely to be more secure than traditional methods of payment where a physical record of the credit card details is made and retained by the merchant.
Overview of the secure payment service used by the Ontario SPCA:
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